Layton Labs AB
Delete your Gem Jam account and data
Last updated 27 September 2026
Gem Jam, the colour-block puzzle game by Layton Labs AB, can be played without an account. If you signed in with a Layton Account to save your progress in the cloud and play with friends, you can delete that account and its data at any time.
Delete it in the game (fastest)
- Open Gem Jam and tap the gear icon on the level map.
- Tap Account, then Delete account, and confirm.
Your account is deleted immediately.
Or ask us by email
If you no longer have the game installed, email [email protected] from the email address you signed in with, with the subject Delete my Gem Jam account. We delete the account within 7 days and confirm by email.
Delete only some of your data
You can also keep your account and ask us to delete specific data, for example your cloud save, your game statistics or your friends list. Email [email protected] from the email address you signed in with and tell us which data to delete. We do it within 7 days and confirm by email. You can remove friends yourself at any time in the game under Friends.
What is deleted
- Your Layton Account: email address, display name, avatar and friend code.
- Your Gem Jam cloud save and game statistics (levels, stars, best results).
- Your friends, friend requests, blocks and the lives you gave or asked for.
Reports that involve you are kept only without anything that identifies you. The progress stored on your own device stays until you delete the app. Purchase records kept by Apple, Google and RevenueCat follow their own policies; see our privacy policy.